Support

HOW LONG DOES SHIPPING TAKE?
All of our apparel is custom made to order. Although we try to get orders out the door ASAP, please allow up to 5 days for fulfillment, and an additional 3-5 days for shipping.  

WHERE DO YOU SHIP FROM?
Free Mind Co. products are printed and shipped from Minneapolis Minnesota. 

RETURN POLICY
Because our clothing is custom made-to-order we cannot accept returns. Please be sure and read the descriptions and the size charts carefully before purchasing. Once an order has been shipped we are unable to cancel it. If your item arrives damaged or something is wrong with it, please take a photo of the item and contact us so that we can resolve the issue. 

MISSING ORDERS
Once your package has left our headquarters and is with USPS, we unfortunately don't have control of the package. Sometimes USPS will mark a package delivered before it has actually been delivered, and you will receive it within a day or two after. Free Mind Co. is not responsible for lost, stolen, incorrect address, or misplaced packages.

THERE'S A PROBLEM WITH MY ORDER
Please reach out to us here if you have any issues with your order.

PRINTING PROCESS & BUSINESS MODEL 
For now, Free Mind Co. is an in-home small business. All our garments are printed using top quality heat-press transfers onto blank garments that we've carefully selected for softness, durability, and comfort.